Privacy, Simply Explained
Shield was built to protect families. We take your trust seriously.
Last updated: January 2026
Our Promise
We collect only what we need to keep your family safe — and nothing more.
Shield is designed to provide signals and patterns, not surveillance. We never read your messages, track keystrokes, or record screen activity.
- We do not sell personal data.
- We do not show ads.
- We do not read messages or private content.
What Information We Collect
For Parents
- Name or display name
- Email address (for login and notifications)
- Family and device configuration
For Children
- Name or nickname
- Device assignments
- DNS query patterns (which services, not content)
We do not require real names for children.
What We Use Data For
We use your data only to:
- Provide DNS-based content filtering
- Detect bypass attempts and new devices
- Generate safety signals and alerts
- Sync settings across your family
We do not:
- Sell data to anyone
- Share data with advertisers
- Read message contents or private communications
- Record screens or keystrokes
Children's Privacy
Shield is designed for use by parents to protect their children.
- Children cannot create accounts on their own
- Parents control all settings and data
- Parents can edit or delete child data at any time
- We never show ads to children
If you believe we've collected information in error, contact us and we'll resolve it promptly.
Data Storage & Security
- Data is encrypted in transit and at rest
- We use industry-standard security practices
- Access is restricted and logged
- Regular security reviews as the product evolves
Your Rights
You can:
- Access your data at any time
- Export your family data
- Delete your account and all associated data
- Opt out of non-essential communications
Questions?
If you have any privacy questions, we're here to help.