Security

How we protect your family's data.

Last updated: January 2026

Our Approach

Security isn't a feature — it's how we build everything. Your family's data is protected at every layer.

Data Protection

  • All data is encrypted in transit using TLS 1.3
  • Data at rest is encrypted using AES-256
  • Passwords are hashed using bcrypt with strong work factors
  • Session tokens are cryptographically secure and time-limited

Infrastructure

  • Hosted on enterprise-grade cloud infrastructure
  • Regular security patches and updates
  • Automated backups with point-in-time recovery
  • DDoS protection and rate limiting

Authentication

  • Secure login via Bastion SSO
  • Email verification required for new accounts
  • Session management with secure cookies
  • Automatic logout after extended inactivity

Access Controls

  • Role-based access (parent vs child)
  • Parents control all family settings
  • Children cannot modify protection settings
  • All administrative actions are logged

DNS Security

Shield uses DNS-over-HTTPS (DoH) and DNS-over-TLS (DoT) to ensure your DNS queries are encrypted and cannot be intercepted.

  • Encrypted DNS queries prevent eavesdropping
  • DNSSEC validation where available
  • No logging of query content, only patterns

Reporting Security Issues

If you discover a security vulnerability, please report it responsibly. We take all reports seriously and will respond promptly.

security@shield.family

Questions?

Have questions about our security practices? We're happy to explain.

support@shield.family